FAQ (よくあるご質問と回答)

Game Fire is a powerful game booster, that enables you to enjoy a smoother and more pleasant gaming experience with a touch of a button by optimizing your computer for peak performance and focusing all system resources to run your favorite games with the best performance possible.

Game Fire boosts your computer`s performance by suspending unnecessary Windows features, defraging system memory, optimizing Windows scheduled tasks, turning off unnecessary applications, defraging game files, and applying several system tweaks.

Apart from improving system performance and reliability, Game Fire enhances your gaming experience by enabling you to manage your favorite games whether local or online from one place, where you can manage, launch, defrag and search information for your favorite games.

Yes, as all optimizations made by Game Fire to your system settings are temporary. You can restore the previous system state in seconds by turning off Game Mode, even if you do not turn off Game Mode, Game Fire will automatically restore the normal system state in the next startup. Also, Game Fire has the option to automatically create system restore points before optimizing system settings.

Game Fire works on Microsoft Windows Vista, 7, 8, 8.1 and 10 including 64-bit versions. The Microsoft .NET Framework 4.6.2 or higher is essential to run Game Fire.

Since Game Fire 5, we had dropped Windows XP support as Game Fire is using advanced programming APIs which are not available in Windows XP.

Yes, as you can download a 30-day trial version of Game Fire Pro so that you can evaluate its features before purchasing the software.

Currently, Game Fire supports three languages English, Portuguese, and Japanese.

Yes, Game Fire is compatible with most anti-virus and security products including the default Windows 10 security app however, in some cases your anti-virus software may interfere with the ability of Game Fire to configure and optimize system settings properly. In that case, it’s very recommended to add Game Fire to the anti-virus exclusions.

Please try to recover your license code using the following form.

If you still do not receive it, the reasons might be:

  1. You provided an invalid email address when you ordered the software.
  2. Your order is unfinished.

Please contact us and we will help you recover your license code.

The reasons might be:

  1. You entered a wrong license code. Please COPY & PASTE your license code to avoid any typos.
  2. You used a license code for another program to register Game Fire Pro. Please make sure you use the right license code.

If you still get this error, please contact us to help you solve this issue.

The reason is that Game Fire Pro is already registered using the same license code on a certain computer that is different from the computer you are trying to activate the software on.

Please be informed that a single license code of Game Fire Pro only supports 1 PC, if you wish to use Game Fire Pro on multiple PCs you may consider buying additional licenses for a discount price.

To defend against software piracy and prevent unauthorized use of our software, Game Fire Pro uses specific computer information to identify it, these information includes installed hardware. When you change or upgrade one or more of your computer`s hardware, Game Fire Pro may cease to work as the license become invalid due to changes in your computer`s ID.

To resolve this situation, please use this form to reset your license information to be able to re-activate the software.

You will get this error when trying to re-activate Game Fire Pro with a username that is different from the username you used to register the software for the first time.

Please, use the Recover Username form to help you retrieve your license username.

Please use this form to recover your license code by providing the email address you used to register your Game Fire Pro license.

Please use this form to request a new download link for Game Fire Pro.

Before Game Fire v6.5 we were offering separate software installers one for each edition, Free and Pro editions. To activate your Pro license, you will need to download and install the Pro edition using the download link in the order confirmation email.

In the Game Fire v6.5 and later, there is only one installer for both Free and Pro editions. To activate your Game Fire Pro license, launch the software and click the Register button in the lower right corner of Game Fire’s user interface, this will open the Register License dialog box where you can enter your license code to activate the software.

You do not have to uninstall Game Fire Free before installing the Pro edition, as the installer of Game Fire Pro will automatically upgrade the Free edition preserving your preferences and customized settings.

Yes, you need to manually register Game Fire Pro using the license code in the email sent to you after successfully purchasing the software.

The service time of the Game Fire Pro license is ONE YEAR and it starts from the date the license is purchased. To continue to use the software, you will need to renew your license subscription.

You may consider renewing your Game Fire Pro license subscription so that you can continue to use the software.

We always provide renewal discounts to our customers. You can renew your license using this form. By renewing, your license subscription will be extended for another 12 months and you will keep your current license code.

A single license code of Game Fire Pro can only support 1 PC, however you can purchase additional licenses for a discount price.

It’s very recommended that you use the most recent version of Game Fire as we periodically add new features and fix known issues.

When a new version of Game Fire is available for download, you will receive a notification to download the new release from our website. Also, you can visit the Game Fire download page to download the latest version.

Customers of Game Fire Pro having an active license subscription will be able to get high-priority updates directly through the software itself.

Please login to myAccount on 2Checkout with the email address you used to purchase Game Fire Pro. Under myAccount tab, you will see Invoice BV link for each order. You can click the link to download the Invoice.

Note: Invoice is not available instantly, it may take up to 24 hours to be generated after the order is finished.

Windows Vista/7

  1. From the Start Menu, select Control Panel.
  2. Under Programs click the Uninstall a Program link.
  3. Select Game Fire and right-click then select Uninstall.
  4. Follow the on-screen instructions to uninstall Game Fire from your computer.

Windows 8/8.1

  1. Right-click in the lower-left corner of your screen, and then click Control Panel.
  2. Click on Programs, select Uninstall a program.
  3. Click on Game Fire in the list of installed programs and select Uninstall.
  4. Follow the on-screen instructions to uninstall Game Fire from your computer.

Windows 10

  1. Right click on the Start button.
  2. Select Settings app.
  3. Select Apps.
  4. Locate Game Fire under Apps & Features section, and click the Uninstall button.
  5. Follow the on-screen instructions to uninstall Game Fire from your computer.

If you don’t see the answer to your question here, please contact us and we will answer your question as soon as possible.

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